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Privacy Policy

About our Privacy Policy

Hive Cannabis privacy policy has been developed in compliance with British Columbia’s Personal Information Protection Act (“PIPA”), which governs the ways Hive Cannabis can collect, use and disclose personal information.

Hive Cannabis and its direct service providers collects Customer Personal Information and Employee Personal Information and safeguards that information on private and secure servers monitored by full-time IT staff to prevent risks such as unauthorized access, collection, use, disclosure, copying, modification or disposal of personal information.

Hive Cannabis guarantees to never sell or knowingly share personal information without your express permission.

What is the purpose of creating a Buddi customer profile?

The purpose of collecting and creating a Buddi customer profile, when purchasing online or in-store tablet kiosk, is to track purchase history enhancing the service experience at Hive Cannabis; allowing customers to look back at what has worked for them in their past experience with purchased cannabis products. Customers are notified about the collection, use and disclosure during the sign-up process. If a customer 19+ does not want to disclose any aspect of the information outlined in this policy, they can still purchase cannabis products and cannabis accessories at Hive Cannabis stores with acceptable government-issued identification. Hive Cannabis leadership utilizes general reports and demographic information from the customer database to make informed decisions empowering us to better serve Hive Cannabis customers.

Why does Hive Cannabis collect video footage?

Collecting video surveillance is essential to comply with provincial laws and a condition of maintaining Hive Cannabis’ cannabis retail license. If video surveillance or images are collected for security and corrective action purposes; this footage is strictly used for security and employee corrective action purposes and will not be used for any other purpose without consent or prior agreement.  Collected video surveillance will be shared with local, provincial, federal law enforcements and/or governing bodies upon request(s) and consent is considered deemed by not declining.

Does Hive Cannabis or its direct service providers share my personal information?

Hive Cannabis, and direct service providers, do not share any of your personal information with any third party or government sources outside of what is requested to fulfill our cannabis regulatory obligations and what is stated within or privacy policies.

Further information on Hive Cannabis’ collection and use of Personal Information

For customers who would like to track their own purchase history, Hive Cannabis requires some personal information. Customers purchase history helps enhance the shopping experience by finding similar or complementary products. This is not a requirement to be able to shop at Hive Cannabis, but it is the only means to track your shopping history and receive weekly newsletters.  All personal information is kept on Canadian Servers and is never sold or shared.  Furthermore, customers that opt-in for Newsletter agree to share their name and/or email to receive newsletters via email as well as other promotional material via email to help offer a better customer experience.

If you have any additional questions about our Privacy Policy or other legal policies and information that impact our operations, please feel free to send us an email or contact one of our stores.

Hive Cannabis guarantees to never sell or knowingly share personal information without your express permission.